Frequently Asked Questions
Q: Are academic discounts available?
A: Yes, students and educators are eligible to receive discounts of up to 80% on Rhino through our academic pricing.
Q: Who qualifies for an academic discount?
A: Academic discounts apply to students and teaching staff at recognised schools, colleges, and universities. Additionally, employees of research centres, charities, and non-governmental organisations may qualify if they meet the relevant student or staff criteria.
Q: What proof is required to obtain a student discount?
A: Please provide a copy of your current enrolment certificate when placing your order. Documents can be submitted by email to: sales@cadwax.co.uk.
Q: What proof is required for teachers or staff members?
A: A copy of your payslip header is required when applying for a license. Please upload this document to: sales@cadwax.co.uk.
Q: If someone else is purchasing the license on my behalf, is that acceptable?
A: Yes, this is not an issue. Should a parent, guardian, or colleague be purchasing on your behalf, kindly ensure your full name and email address are included with the academic proof. This guarantees the license is correctly registered to you.
Q: Where can I get assistance if I have questions?
A: Our support team is available daily from 09:00 to 20:00 GMT. Please do not hesitate to contact us; we are happy to assist.
Q: Is it possible to share a Rhino license across multiple users or devices?
A: Yes. Rhino commercial licenses can be managed efficiently via the Cloud Zoo or a local Zoo server.
How this works:
- The license is stored centrally on a server.
- When Rhino is launched, the license is temporarily “checked out.”
- Upon closing the software, the license is returned to the server.
This system enables a team to share a single license, provided only one user operates Rhino at a time. It is ideal for teams whose members do not require simultaneous access.
If your team requires additional concurrent access, multiple licenses can be added at a discounted rate, providing greater flexibility and cost-efficiency for expanding teams.
For further information or to discuss your requirements, please contact our sales department at sales@cadwax.co.uk.
