FAQs

 

Delivery Time for Commercial Licenses:
Typically, commercial licenses are dispatched via email within 10 minutes of your purchase.

Student Documentation Submission:
Students are requested to provide a copy of their enrolment certificate as part of their license application.

Faculty Staff Documentation Submission:
Faculty staff members are required to submit a copy of their payslip header, when placing an order for a license.

Organizations Ineligible for Educational Pricing:
Research Centers, Museums, Charities, and Non-Governmental Organizations (NGOs) are not eligible for educational pricing. Nonetheless, licenses may be issued to your employees if they are currently registered at a school, college, or university.

VAT & Listed Prices:
All prices displayed are exclusive of Value Added Tax (VAT).

Office Hours for Inquiries and Assistance:
Our office hours for inquiries and assistance are from 09:00 to 20:00 Greenwich Mean Time (GMT).