How to Quickly Verify Your Educational Status Online

Q: Who qualifies for an academic discount?
A: To qualify for an academic discount, you must be currently studying or teaching at an accredited institution. This includes individuals at secondary and technical education level, as well as those in higher education or postgraduate programmes.

Q: What documents are accepted to obtain a student discount?
A: Please provide a valid enrolment certificate confirming your current student status.

Student ID cards are accepted only if they show a valid expiry date. Cards without an expiry date, or those that have expired, cannot be used as proof of eligibility. You can submit your proof online here.

Q: What proof is required for teachers or staff members?
A: Please provide a recent payslip header or an official document confirming your employment at an educational institution. Upload your proof here.

Q: If someone else is purchasing the license on my behalf, is that acceptable?
A: Yes, this is not an issue. Should a parent, guardian, or colleague be purchasing on your behalf, kindly ensure your full name and email address are included with the academic proof. This guarantees the license is correctly registered to you.

Q: Where can I get assistance if I have questions?
A: Our support team is available daily from 09:00 to 20:00 GMT. Please do not hesitate to contact us; we are happy to assist.